tegenboom

Faq


Quality
My painted bags are water-proof, won’t fade or scratch, and are made to last for many years. You also don’t have to be afraid that the paint will crack. I apply my paint IN the leather, and I use many layers, to make the painted parts just as strong as the rest of the bag.

Shipping
All orders will be packed with love and care, and shipped within two business days.

Your purchase on this website will be sent to you from the Netherlands, via standard air mail or with track&trace. I have never had problems with standard shipping, but it is still at your own risk. Track&trace comes with insurance. You can choose either one of these options when you checkout your shopping cart.

Returns
I expect you'll be fully satisfied with your purchase. If, for whatever reason, you are not, please contact me within 14 days to return or exchange your purchase. After 14 days the sale becomes final. Custom orders can not be returned.

Refunds will be made within 7 days after receiving the returned product.

Returns are at your own expense and risk. We recommend that you send the item using a carrier that insures you for the value of the goods and provides you with a track and trace number.

International custom duties and taxes will not be refunded.